The shipment never arrived. I will probably look for my refills elsewhere.
We are very sorry to hear that and we are contacting Fedex to track this parcel. We found out it has been sent back to Taiwan already due to custom clearance issues. We will send you 2 rollerball pen refills as your original order again, you do not need to pay any extra fee.
Again, we apologize for your inconvenience.
Please advise us if you have any other questions.